In function „getCondition“ in der class
app/code/community/MDN/CrmTicket/Block/Admin/Widget/Grid/Column/Filter/CustomerName.php

change this buggy part

        if ($customerIdsSelected && sizeof($customerIdsSelected)>0) {
            if((count($customerIdsSelected) == 1) && count($customerIdsSelected[0] > 0)) {
                return array('in' => $customerIdsSelected);
            } else {
                return null;
            }
        }
        else
          return null;
      }

to

        if ($customerIdsSelected && sizeof($customerIdsSelected)>0) {
            if(count($customerIdsSelected) == 1 && count($customerIdsSelected[0]) > 0) {
                return array('in' => $customerIdsSelected);
            } else {
                return null;
            }
        }
        else
          return null;
      }

BTW: The programmer from MDN-CrmTicket unfortunately disregard both Zend and Magento Coding Style Guide! 🙁

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Daniel Briegert

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